Managed IT Services

Focus on what you do best, we'll handle IT

The Computing Group can act as your IT department. Our goal is simple: keep your business running, keep your data safe, and stop technology and security problems before they reach you. Simple, secure, and always on.

Proactive Security

Stop threats before they become problems.

Fast Support

Real people, quick answers.

Reliable Systems

Less downtime, more productivity.

Tailored Solutions

Your business, your needs.

What We Offer

What We Cover

Everything you need for a secure, healthy, and productive business.

Help Desk & Remote Support

Phone, email, or ticket system
Remote fixes during business hours
Support for logins, email, printers, slow PCs, and updates

Monitoring & Maintenance

24/7 monitoring
Monitor disk space, updates, and offline devices
Identify and address issues before they stop working

Patch Management

Operating system updates
Updates for Chrome, Adobe, Java, and more

Endpoint Security

24/7 security operations center
Detects malware and ransomware

Scam Prevention

Helps stop scams that antivirus may miss
Blocks fake support, pop-ups, and scam sites

Backup & Recovery

Device backup
Microsoft 365 and Google Workspace
Monitored and tested restores

Account Management

Microsoft 365 and Google Workspace
MFA and separate administrator accounts
New-hire setup and same-day offboarding

Reporting

Current equipment list
Monthly summary covering what was fixed, aging equipment, and key alerts

Add-Ons (Optional)

Security training
Password manager
DNS filtering
Firewall and Wi-Fi care
Onsite visits, new PC setup, and additional services based on business needs

Personalized Plans

We Tailor It to You

We talk with businesses about their pain points and tailor our plans accordingly. There is no one-size-fits-all managed IT plan. Your services should be personalized around your individual business.

Your business is unique. Your IT plan should be too.

How It Works

A Simple, Proven Approach

Here's a general overview of how we work with businesses to provide managed IT support.

1
Consultation
Discuss the business's goals, technology environment, and needs.
2
Assess & Plan
Review the current environment and discuss an appropriate IT strategy.
3
Implement
Configure and implement the agreed technology solutions.
4
Ongoing Support
Provide continued technology support based on the agreed services.

FAQ

Frequently Asked Questions

What does your managed IT service include?: Managed IT can cover help desk and remote support, monitoring and maintenance, patch management, endpoint security, scam prevention, backup and recovery, account management, and reporting. Optional add-ons are also available. The exact mix is tailored to your business, so contact us and we can build a plan around your needs.
Do you provide onsite and remote support?: Yes. Our help desk supports you by phone, email, or ticket system, and we handle many issues remotely during business hours. Onsite visits are available as an optional add-on when a business needs hands-on help.
How do you help keep our systems secure?: Our endpoint security uses a 24/7 security operations center to detect malware and ransomware, and our scam prevention helps stop scams that antivirus may miss by blocking fake support, pop-ups, and scam sites. We also support MFA and separate administrator accounts as part of account management.
Do you handle backups and recovery?: Yes. We can back up your devices along with Microsoft 365 and Google Workspace, and we monitor and test restores so your data is there when you need it.
How do I get a plan or a quote?: We walk your shop, learn your needs, and create a plan that fits your business. Because every plan is personalized, pricing depends on your environment and the services you choose. Reach out through our contact page and we can talk through your requirements and next steps.
Is managed IT right for my business?: Managed IT can be a good fit for many businesses, but the right approach depends on your goals and how you rely on technology. There is no one-size-fits-all plan, so we tailor our services to your business. We are happy to talk it through and help you decide.